Mux Data now supports collecting Frame Drops, DRM used, Error context, and additional customer metadata

You can now collect and see additional information for each view in Mux Data. This information can be found via Mux Dashboard, Mux Data API, or View Streaming Exports. The full list of changes include the following:

• Frame Drops track the number of frames that are not shown during playback. The value can be found in the Mux Dashboard by going to a View page and looking for “Dropped Frame Count” in the “View” section. It is also available from the API in the Video View properties as view_dropped_frame_count.
• DRM Type allows you to track the DRM component used to secure your video. It can be specified and collected by the SDK at view start using the view_drm_type metadata. The value is found in the Mux Dashboard by going to a View page and looking for “DRM Type” in the “Video Metadata” section. It is available from the API in the Video View properties as view_drm_type.
• Custom Dimensions: For customers with Media contracted plans, you may now use up to 10 custom dimensions. See custom dimensions.
• Error Context can be set by the SDK as player_error_context to provide additional error instance-specific information that will not impact the default error aggregation. The data can be found in the API, exports, and the Mux Dashboard by going to a View page and it will be shown in the error box on the top of the page.

These properties are available for collection in the newest SDKs for Mux-Embed Player, Shaka Player, AVPlayer, HLS.js Player, Dash.js Player, and Roku. The updates for ExoPlayer will be available soon!

Additional Links:

• Mux Playback Events
• Custom Dimensions
• View Streaming Exports